About Us
About Us
Our highly experienced and qualified engineers bring the benefit of high levels of customer care. We can repair any brand, size or age of television and we’ll do it at an affordable price. Given our highly experienced and trained staff we offer a high level of customer care.
How We Operate:
We will aim at repairing your unit onsite including checking connections and setup of your unit. But if it has an internal electronic part failure, we will have to collect the unit for workshop repair and inspection (Our customer services will advise you of this when you discuss your enquiry with us). We charge a callout fee (incl. VAT which varies on your location and the size of the unit) but it also go towards the repair of your unit. For this callout fee, we will come to collect your device and take it to the workshop for diagnosing and repair. If the set is repairable within this fee, we would simply carry out the repair and return the unit to you within 3 to 4 working days. In cases where the part is not repairable, then we will simply give you an estimate for the repair. If you decide to go ahead with the repair quote then your callout fee will be deducted from the total balance and you will pay the difference on delivery.
